Privacy policy
Effective Date: 15-June-2026
At EazeeGifts, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, share, and protect the information you provide when you visit our website, create an account, place an order, or interact with our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect certain personal information necessary to provide our products and services. This may include your name, email address, phone number, billing address, shipping address, and any information you provide during the checkout process. If you create an account with us, we may also collect your login credentials and account preferences.
When placing an order, we collect information related to your purchases, delivery instructions, gift recipient details, and personalized messages. Payment information is processed securely through trusted third-party payment gateways. EazeeGifts does not store complete credit card, debit card, banking, or UPI credentials on its servers.
We may also automatically collect certain technical information, including your IP address, browser type, device information, operating system, pages visited, and browsing behavior on our website. This information helps us improve the performance and functionality of our services.
If you contact us through email, chat, social media, or customer support channels, we may collect and retain the information you provide to assist with your inquiries and improve our customer service.
2. How We Use Your Information
The information we collect is used primarily to process and fulfil your orders, manage deliveries, communicate order updates, and provide customer support. We may also use your information to personalize your shopping experience, improve our website functionality, develop new services, and enhance customer satisfaction.
In addition, we may use your information to send important service-related communications, including order confirmations, shipping notifications, account updates, and responses to inquiries. With your consent where required by law, we may also send promotional emails, offers, newsletters, and marketing communications. You may opt out of receiving marketing communications at any time.
We may use collected information to detect, prevent, and investigate fraud, security incidents, unauthorized transactions, and other activities that may violate our policies or applicable laws.
3. Sharing of Information
EazeeGifts does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business. These service providers may include payment processors, shipping and logistics partners, technology providers, website hosting companies, analytics providers, and customer support platforms. Such providers are permitted to use your information only to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.
We may also disclose personal information when required by law, legal process, government request, or regulatory authority. Additionally, if EazeeGifts undergoes a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and support marketing activities. Cookies help us understand how visitors interact with our website and enable certain features to function properly.
By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy. You may modify your browser settings to disable cookies; however, doing so may affect the functionality of certain parts of the website.
5. Analytics and Marketing Tools
To better understand user behavior and improve our services, we may use third-party analytics and advertising tools such as Google Analytics, Meta Pixel, and similar technologies. These tools may collect anonymized information regarding your interactions with our website, including pages visited, time spent on pages, and actions performed during your visit.
The information collected through these tools helps us optimize our website, measure marketing effectiveness, and deliver more relevant content and advertisements.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction. Our security measures include encrypted data transmission, secure payment processing, restricted access controls, and regular monitoring of our systems.
While we strive to protect your information using industry-standard safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including order fulfilment, customer support, legal compliance, dispute resolution, and business record-keeping requirements. Once the information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.
8. Your Rights
Depending on applicable laws, you may have the right to request access to the personal information we hold about you, request corrections to inaccurate information, request deletion of your personal data, object to certain processing activities, or withdraw consent where processing is based on consent.
If you wish to exercise any of these rights, you may contact us using the contact details provided below. We will make reasonable efforts to respond to your request within the time required by applicable law.
9. Marketing Communications
If you have subscribed to our marketing communications, you may opt out at any time by clicking the unsubscribe link included in our emails or by contacting us directly. Please note that even if you opt out of promotional communications, we may still send important service-related messages concerning your orders, account, or customer support requests.
Third-Party Websites
Our website may contain links to external websites or third-party services. EazeeGifts is not responsible for the privacy practices, content, or security of such third-party websites. We encourage users to review the privacy policies of any external websites they visit.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete such information promptly.
International Data Transfers
In certain circumstances, your information may be stored or processed on servers located outside your state or country. By using our services, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
EazeeGifts reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page along with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us at:
EazeeGifts
Email: info@eazeegifts.com