Terms of service

Effective Date: 15-June-2026

Welcome to EazeeGifts. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or making a purchase through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you should not use our website or services.

1.             Acceptance of Terms

By using the EazeeGifts website, you confirm that you have read, understood, and agreed to comply with these Terms & Conditions, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

2.             Eligibility

To use our website and place orders, you must be at least 18 years of age or have the legal capacity to enter into a binding contract under applicable law. By placing an order, you represent and warrant that you meet these requirements.

3.             Account Registration

Certain features of our website may require you to create an account. You agree to provide accurate, complete, and up-to-date information during registration and to maintain the accuracy of such information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. EazeeGifts shall not be liable for any loss or damage arising from unauthorized use of your account.

4.             Products and Services

EazeeGifts offers curated Jewellery pieces, gifting products, gift hampers, personalized gifts, and related services. We make every effort to display products, descriptions, colors, and specifications accurately. However, due to differences in screen displays, photography, packaging materials, and product availability, actual products may vary slightly from the images displayed on the website.

All product descriptions, prices, offers, and availability are subject to change without prior notice. We reserve the right to discontinue any product or service at any time.

Handmade Jewellery

Our in-house brand Illora’s handmade jewellery pieces are handcrafted by artisans, so slight variations in color, design, detailing, and finish may occur. These variations are natural and make each piece unique.

Hair Accessories

Hair accessories included in our hampers may vary slightly in color, design, or style from the images shown, depending on availability. Rest assured, products of similar quality, aesthetic, and value will always be included.

5.             Personalized and Customized Orders

Many of our products may include customization options such as names, messages, photographs, branding, or special requests. Customers are responsible for ensuring that all customization details submitted are accurate and complete.

Once a customized or personalized order has been processed or production has begun, it may not be eligible for cancellation, modification, return, or refund unless required by applicable law or due to an error attributable to EazeeGifts.

6.             Pricing and Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified. Prices may be subject to applicable taxes, shipping charges, handling fees, or other charges, which will be displayed during checkout.

Payments are processed through secure third-party payment gateways. EazeeGifts does not store complete credit card, debit card, banking, or UPI credentials. By providing payment information, you represent and warrant that you are authorized to use the selected payment method.

We reserve the right to refuse or cancel any order if payment authorization fails, fraudulent activity is suspected, or pricing errors occur.

7.             Order Acceptance and Cancellation

Placing an order on our website constitutes an offer to purchase products from EazeeGifts. Receipt of an order confirmation email does not guarantee acceptance of your order.

We reserve the right to accept, reject, cancel, limit, or modify any order at our sole discretion, including situations involving product unavailability, pricing errors, suspected fraud, payment issues, or operational limitations.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Return & Refund Policy.

8.             Shipping and Delivery

We strive to process and deliver orders within the estimated timelines displayed on our website. However, delivery dates are estimates only and are not guaranteed.

Delays may occur due to weather conditions, courier disruptions, public holidays, natural disasters, governmental actions, inaccurate shipping information, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information. EazeeGifts shall not be liable for delays, failed deliveries, or additional charges arising from incorrect recipient details.

For gifts delivered to third-party recipients, customers are responsible for obtaining any necessary consent from recipients before sharing their personal information with us.

9.             Promotional Offers and Discounts

From time to time, EazeeGifts may offer promotional discounts, coupon codes, loyalty rewards, or limited-time offers. Such promotions may be subject to additional terms and conditions and may be modified, suspended, or withdrawn at any time without prior notice.

Promotional offers cannot be redeemed for cash and may not be combined with other offers unless expressly stated.

10.        User Conduct

You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.

You must not engage in fraudulent transactions, upload harmful software or malicious content, interfere with website operations, attempt unauthorized access to systems or data, or violate any applicable laws and regulations.

Any misuse of the website may result in suspension or termination of access without notice.

11.        Intellectual Property

All content available on the EazeeGifts website, including text, graphics, logos, product images, videos, designs, software, trademarks, and branding materials, is the property of EazeeGifts or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written consent from EazeeGifts.

12.        User-Generated Content

If you submit reviews, testimonials, photographs, feedback, suggestions, or other content to EazeeGifts, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, modify, and display such content for marketing, promotional, or operational purposes.

You represent that any content you submit does not violate the rights of any third party and complies with applicable laws.

13.        Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

14.        Website Availability and Accuracy

While we strive to ensure that information on our website is accurate and up to date, we do not guarantee that all content, pricing, product details, or availability information will always be complete, accurate, or error-free.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

15.        Limitation of Liability

To the fullest extent permitted by applicable law, EazeeGifts, its directors, employees, affiliates, partners, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to the use of our website, products, or services.

Our total liability for any claim relating to an order shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

16.        Indemnification

You agree to indemnify, defend, and hold harmless EazeeGifts, its affiliates, officers, employees, agents, and partners from and against any claims, losses, damages, liabilities, expenses, or costs arising from your use of the website, violation of these Terms, infringement of third-party rights, or breach of applicable laws.

17.        Force Majeure

EazeeGifts shall not be liable for any delay, interruption, or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, labour disputes, internet outages, governmental restrictions, transportation disruptions, or acts of war.

18.        Termination

We reserve the right to suspend, restrict, or terminate your access to the website or services at any time, without notice, if we believe you have violated these Terms & Conditions or engaged in conduct that may harm EazeeGifts, its customers, or its operations.

19.        Changes to Terms & Conditions

EazeeGifts reserves the right to update, revise, or modify these Terms & Conditions at any time. Any changes will become effective immediately upon publication on this website. Continued use of the website after such changes constitutes acceptance of the revised Terms.

20.        Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

EazeeGifts
Email: info@eazeegifts.com