Shipping policy
Effective Date: 15-June-2026
At EazeeGifts, we are committed to delivering your gifts safely, securely, and on time. Every order is carefully packed and dispatched to ensure it reaches its destination in excellent condition.
Order Processing
Once your order is placed, you will receive an order confirmation via email, SMS or whatsapp. Orders are typically processed and dispatched within 3–8 business days, depending on product availability, customization requirements, and order volume.
For personalized or customized products, additional processing time may be required. Any significant delays will be communicated to you.
Shipping & Delivery
All orders are shipped from our warehouse in Bangalore, India, through trusted courier and logistics partners.
After your order has been dispatched, you will receive shipment tracking details via email, SMS, or WhatsApp, allowing you to monitor your order's progress in real time.
Delivery timelines may vary depending on the destination and courier serviceability. Most orders are delivered within 4–8 business days after dispatch. Deliveries to metro cities are often completed sooner, while remote or non-serviceable locations may require additional transit time.
While we strive to meet estimated delivery timelines, delays may occasionally occur due to factors beyond our control, including adverse weather conditions, transportation disruptions, public holidays, natural calamities, governmental restrictions, war or courier partner delays.
Shipping Coverage
EazeeGifts currently ships across India to all serviceable locations supported by our delivery partners. Delivery availability may vary depending on the destination pin code and courier network coverage.
Delivery Address
Customers are responsible for providing complete and accurate shipping information, including recipient name, full address, landmark, pin code, and contact number.
EazeeGifts shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect, incomplete, or inaccurate delivery information provided by the customer.
Failed Delivery Attempts
Our courier partners will generally make up to two delivery attempts. If the recipient is unavailable or the delivery cannot be completed due to incorrect address details, refusal to accept the package, or inability to contact the recipient, the shipment may be returned to our warehouse.
Orders returned due to unsuccessful delivery attempts are not eligible for shipping refunds. If the customer wishes to have the order re-shipped, additional shipping charges and handling charges will be applicable. EazeeGifts reserves the right to charge re-shipping and handling fees before dispatching the order again.
Tracking Your Order
Once dispatched, customers can track their shipments using the tracking information provided by our delivery partners. If you experience any issues with tracking updates, please contact our customer support team for assistance.
Delays Beyond Our Control
EazeeGifts shall not be held liable for delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather conditions, strikes, transportation disruptions, public holidays, government restrictions, pandemics, war or courier network issues.
Damaged Packages
If your package appears visibly damaged at the time of delivery, we recommend taking photographs immediately and contacting our support team within 24 hours of receiving the order. Claims submitted after this period may not be eligible for review.
Cash on Delivery
Currently, EazeeGifts does not offer Cash on Delivery (COD) services. All orders must be prepaid through the payment methods available on our website before they are processed and confirmed.
Contact Us
If you have any questions regarding shipping, delivery timelines, or order tracking, please contact us:
EazeeGifts
Email: support@eazeegifts.com